About electronic transport markets

What is an electronic transport market?

Why is such a program called “market”, when it actually does not facilitate the transaction of shares and does not have market indexes?

What does the electronic market program consist of?

What differences are between the different electronic transport markets?

What is the difference between BursaTransport and the other markets?

What is the history of BursaTransport?

Advantages and disadvantages of electronic markets

What kind of transport operators do not need markets?

What is the main disadvantage of an electronic transport market?

What is the main advantage of an electronic transport market, regardless of the user’s quality (transporter, sender, trader)?

What other advantages are there in a transport market?

BursaTransport members and users

How can I register my company with BursaTransport?

Once I have registered my company with BursaTransport, how can I use the application?

What possible statuses as BursaTransport member does a company have?

What is the difference between a member and a user?

What is a STANDARD user and a JUNIOR user?

What is the difference between a user of and an account on BursaTransport?

Why is it necessary to have distinct users instead of using a unique account per company?

How many users can a Market member have?

What do I do if a user stops cooperating with the company that was employing him?

What do I do if a user is replaced by another person?

What do I do if I want to define a new user?

The description of companies in BursaTransport form

How do I change the address of the social office in the company form?

How do I change my e-mail address in my user form?

How do I change my password or username ?

Why give information about the company in BursaTransport?

If my company has its social office at the same one address where it is operating, how do I name this location?

Whom do I mention as contact persons in the location?

Why is it necessary to define users that are different from contact persons?

If I have a contact person that moves between several locations, which location do I assign it to?

If I am the only contact person of my small transport company, located at my home and I operate the Market from my laptop in my truck, how do I describe this situation in the company profile?

What does the “function” that the contact person has mean?

What is the difference between the phones at the location and those of the contact person?

What is the difference between a username and an e-mail address?

What do I do if my location is not in accordance with any of BursaTransport patterns ?

The value of BursaTransport services

What is a CRB?

Why do I have to buy CRB instead of buying a subscription ?

How can I buy credits (CRB) to use BursaTransport?

How can I be helped if I cannot manage to activate the subscription with the credits I have bought?

What is happening with the credits that I have bought and not used?

Can I receive my credits back if I have activated a subscription with them?

BursaTransport Subscriptions

What does the activation of a subscription mean?

How many additional subscriptions can a user activate if he/she has already activated their subscription?

What happens with a user whose subscription expires ?

What is the advantage of the flexible subscription, as compared to the 6M and 12M ones?

What is the minimal period to interrupt the flexible subscription for?

What is the maximum period to interrupt the flexible subscription for?

What is the status of a Market member whose accounts are all interrupted ?

Suspensions on BursaTransport

What does the removal of the BursaTransport membership quality imply ?

Can a company that has voluntarily interrupted the use of the Market re-start its use?

What is the difference between suspensions applied to the members and suspensions applied to its users?

Does the suspension of a user impact upon the member quality of the company that the user works for?

What is the difference between a complete temporary suspension and a partial temporary suspension?

Payment incidents

Why is the declaration of a payment incident a payable service?

Why does the payment incident need to be documented with a contract, invoice and cmr if I declare it on my own responsibility?

Why do I receive a bonus for declaring a BO/CEC refused by the bank?

What is the difference between a payment delay and a payment incident?

Why have you chosen the 60-day delay time from the term of payment to differentiate between a delay and an incident?

What is the circuit of a payment incident declared on the Market?

When can I start declaring a payment incident ?

What does it mean if an incident is « waiting for documentation » ?

What does it mean if an incident « is being checked from the point of view of the documents » ?

What does it mean if an incident « is waiting for the author’s reaction » ?

What does it mean if an incident has irrelevant documentation ?

What does it mean that an incident is “not publishable”?

Can I erase the payment incidents I have declared and already published ?

What is the duration of validity of incidents and payment delays on BursaTransport?

Transport incidents

Why is it free to declare transport incidents and you have to pay to declare payment incidents ?

What documents are needed for a transport incident ?

How long are transport incidents valid for in BursaTransport ?

How to evaluate my partners with the help of BursaTransport

How do I check if there is a payment incidents history?

What elements should I consider when I examine the form of a BursaTransport member ?

Security recommendations for transactions initiated on the Market

What other sites can I use to check my future business partner ?

What measures should I take when signing the contract ?

What measures should I take when I pass the good on for transportation?

How do I react when receiving the message “I have been logged off because somebody else is using this account.”?

Using the MARKET page I have goods to transport !

What sections must I fill in so that I can publish the goods?

What is my advantage if I give additional information about the goods to transport?

What do I have to fill in for LOADING and UNLOADING ?

What does “floor” mean if it is measured in linear meters?

What is ADR?

What does FRIGO mean?

What does “I accept groupage transport” mean?

What should I write under GOODS DESCRIPTION ?

How do I check if my goods were published?

How can I be contacted by those who want to transport my goods?

Why has the published goods counter not been incremented after I have published my goods?

Using the MARKET page I have a free truck!

What sections must I fill in so that I can publish my truck?

What is my advantage if I provide additional information about the available truck ?

What do I have to fill in under the sections DEPARTURE and DESTINATION ?

What does the section FOR … DAYS mean?

What do I do if I cannot integrate my truck in TYPE of TRUCK ?

What does FTL transport capacity mean?

What does LTL transport capacity mean?

What are SMS notifications?

What is the significance of the section MESSAGE ALIAS?

How do I check that my available truck has been published?

Using the MARKET page I am looking for goods to transport !

How can I look for goods to load in a certain plain, regardless of their destination?

What goods are selected as an answer if I leave INDIFFERENT in the GROUPAGE MODE?

What goods are selected if I say FTL GROUPAGE MODE?

What goods are selected if I say LTL GROUPAGE MODE?

Using the MARKET page I am looking for a free truck !

How can I formulate DEPARTURE and DESTINATION?

What is the significance of the TONS section, with FTL?

What is the significance of the TONS section, with LTL?

Using the MARKET page lists of goods and trucks

What does recently published goods/trucks mean ?

What is the listing order for the search results?

What does the symbol AUTOMATIC REFRESH mean?

What does the NEW symbol mean?

What do the strikethrough announcements mean ?

How do announcements of AUTOMATIC REFRESH appear?

What does the button « MORE ANNOUNCEMENTS » mean ? Kinder, corectie!

How can I contact the author of the announcement?

What does the red flash mean?

What does the wonder sign mean? Kinder:intarzieri

What does the question mark mean?

How can I declare that I have found an expired announcement?

Using the MEMBERS LIST page

How can I look for frigo trucks in the fleets?

Using the page RO distance rates

Why does an old document, from 1976, remain published ?

What gaps in updated information does the document have?

Using the page BursaTransport RO Tariff List

Why are there more answers for the same route ?

Why do route segments have different colours ?

Why are 9 different locations defined for Bucharest ?

What can I do if I find a road tonnage restriction that is not mentioned in the BursaTransport tariff list?

Using the INCIDENTS page

How do I search among payment incidents if a company has incidents?

How do I verify all the incident declarations of a company?

Using the DISCUSSION LIST page

What does the hand with its finger pointing up and the one pointing down mean ?

How do I read the counters shown beside the hands?

What does the little lock on a subject mean?

When is a subject or an intervention upon a subject considered out of context?

About electronic transport markets

What is an electronic transport market?

Intrebari generale cu aplicatie la domeniul burselor

It is an Internet-based information program. The main application of these programs is road transport of goods as, unlike rail, sea, air and people transport, the market of road transport of goods is the most atomized and has the highest number of operators, due to easy access on the market.

Why is such a program called “market”, when it actually does not facilitate the transaction of shares and does not have market indexes?

It is true that the name is not the best, but it represents a habit of naming such programs. There is still the possibility that a demand or an offer become auctioned, in the conditions of a market that is poor in demands and offers.

What does the electronic market program consist of?

Those who have goods to transport and are looking for a transport solution, publish the description of the goods and the route. Transportation demands are examined by the transporters who use the market. Those interested contact the owner of the announcement and formulate a transport offer. On certain markets, such as BursaTransport, one can publish not only goods to transport but also trucks available for transport. These announcements are used by those who have goods to transport. In BursaTransport understanding, a market is “the place where the transport demand meets the transport offer.”

What differences are between the different electronic transport markets?

All markets have the same purpose: to facilitate the meeting between offer and demand. The main difference between transport markets is the geographic area in which they excel, from the point of view of goods to transport: there are local markets that are specific to some countries, there are regional and then international markets.

Another difference is the liquidity offered by that market. Liquidity defines the total number of transport-goods to transport demands.

Plus, we should mention: if the access to the market is for free or one should pay for it, the languages that can be used to access it, the usage facility etc.

What is the difference between BursaTransport and the other markets?

First of all, it has the highest number of users who reside in Romania. Then, it has the biggest internal and international liquidity (transport demands) connected to Romania. Thirdly, it is preoccupied by building a community of road transporters of goods, as BursaTransport Administration is in permanent dialogue with its members, on the forum. And last but not least, it is interested to transform the Market in a most secure area of transport contracts transactions.

What is the history of BursaTransport?

BursaTransport was designed and published by Dacoda srl (ltd) – itself a Romanian expedition company, in 2000, as a means of Internet communication between expedition companies.

As it did not obtain the audience it had wanted, it published a re-designed version in April 2001, version which is currently still working almost along the same lines. Until January 2004, BursaTransport offered free access, but from that moment on it imposed paid subscriptions for accessing the market. In January 2007, BursaTransport was taken over by Dacodasoft srl, whose main activity purpose is to manage and develop the application.

Advantages and disadvantages of electronic markets

What kind of transport operators do not need markets?

Under the conditions when there is a high number of requests on the Market, the transporter must only consult the list of available goods using the command « I am looking for goods » and choose from among the results obtained from the search.

If this search was not satisfactory, he can register his truck as being available (free) either on a certain wanted route or at a particular location where the truck is found, by mentioning the name of the location and that the truck is available for any destination. The transporter can ask to be notified by sms on his mobile phone when the right goods for his truck appear on the market.

If the truck only has goods to transport for one way, when he leaves, the transporter can publish his truck as available for the return.

First of all, to identify a transport solution on one way, for the goods received from his clients. Secondly, to find goods for the return of the trucks, which will thus be used both ways ad loaded by two clients. Thus, the expedition company will valorize its position as transport organizer with respect to its subcontractor or transporter.

The trader we are talking about has decided not to assign the task of solving his transport needs to an expedition company or directly to a transporter, as he wants to solve these needs himself. In this case, he publishes his own goods to transport on the market and identifies a one-way transport solution.

BursaTransport estimates that the type of trader who uses the market is the company that has rare road transportation needs, on diverse routes, but has a minimal logistics department and is familiar with the market of road transport of goods.

Yes, to the extent in which the trader has the logistic capacity to ensure his own transports and the expedition company consequently only increases the price by adding the costs of mediating the relationship between trader – mediator – transporter.

No, to the extent in which the trader does not have logistic capacity and his transport needs are so diverse that he cannot use the services of only one contracted stable transporter. Also, there is no competition between transporter and the expedition company if the latter acts as a fleet gatherer belonging to several transporters or if it adds transit, storage and so on to the transportation service.

Moreover, it is worth mentioning the situation when the transporter himself acts as an expedition company in any moment when the transport requests he receives overrule the capacity of his own fleet or refer to routes where his fleet is not available. In these cases, the transporter does not refuse these requests but tries to solve them himself, acting as a mediator.

Transporters who usually work under stable contracts, with a very small number of clients and who own specialized fleets that the routes are traditionally paid for both ways: trailers for powder materials, cisterns of all types, tip lorries. These types of road transport represent a specialized market niche, with a limited number of operators.

What is the main disadvantage of an electronic transport market?

The greatest handicap of electronic markets is that they allow to establish contractual relationships almost in real time (orders, order confirmations), with partners that are far away and that the company does not know anything about. If there is no internal procedure when contracting a new partner, the commercial risks become considerable.

What is the main advantage of an electronic transport market, regardless of the user’s quality (transporter, sender, trader)?

The main advantage of the electronic market is the economy of time and costs in the communication with the partners. In order to find a transport solution in times when there were no markets, senders and transporters needed to be contacted one by one and asked the same question: “do you have a truck available for…?” until an affirmative answer was received and a good price. When using a market, it is no longer necessary to make phone calls, but only to post the goods on the market, where it is seen immediately by all those who needed to be contacted.

What other advantages are there in a transport market?

Access to a marketplace that was normally not reachable without a market, especially for transporters. And last, but not least, in the case of BursaTransport, the integration of one’s own company in a professional virtual community, that of road transport operators who are members of BursaTransport.

BursaTransport members and users

How can I register my company with BursaTransport?

By using the command « INSCRIERE COMPANIE » / REGISTER COMPANY. Follow the steps. During registration, it is necessary to have the legal data of the company at hand: name, VAT code, number in the Registry of Commerce (for RO residents), legal representative (administrator), social office (legal). It is worth mentioning that once the company is registered, its first user must register as well, as this is actually the person who is performing the registration of the company.

Once I have registered my company with BursaTransport, how can I use the application?

You can use the application if you activate subscriptions for one or several users of BursaTransport. In order to activate subscriptions, you must buy BursaTransport credits (CRB).

What possible statuses as BursaTransport member does a company have?

Active member, inactive member, member suspended for good from BursaTransport.

When registering with BursaTransport, the company receives the status of active member of BursaTransport. As far as at least one of its users is active, the member is active and it appears on the members’ list (the BursaTransport member directory). On the contrary, when a member is not active, it is not listed and it becomes active again when a user is reactivated.

The company may give up its member quality by his own decision, so it is no longer listed in the member directory. The exception is in the situation when it has payment incidents – so it stays listed even if it wants to withdraw, for security reasons regarding members’ transactions on BursaTransport.

Two BursaTransport members with the same VAT code (in Romania, fiscal identification code) cannot be registered.

What is the difference between a member and a user?

The member of BursaTransport is the company, while the users are the employees of the company who use the application. All the legal entities subordinated to the BursaTransport member are connected by the same VAT code (workstations, branches etc.).

What is a STANDARD user and a JUNIOR user?

JUNIOR users have access only to modify their own contact information. STANDARD users can modify anything in the profile of the company they work for and which is a member of BursaTransport.

What is the difference between a user of and an account on BursaTransport?

No difference. They are the same.

Why is it necessary to have distinct users instead of using a unique account per company?

In order to increase the security level of transactions, starting with 01.02.2010 an account can no longer be used simultaneously by more people. When the second user attempts to log on, the first user that is already logged will be pushed out of the BursaTransport session, with an advertisement.

How many users can a Market member have?

Minimum one user. There is no maximum number.

What do I do if a user stops cooperating with the company that was employing him?

It is advisable that a representative of the company – himself or herself a user of BursaTransport – modify his login parameters so that the former employee can no longer login as a user of the company that he broke the contract with.

This is possible without the intervention of BursaTransport Administration, by entering the Manage company data module. If the former employee was the only BursaTransport user, then the Administration must be contacted immediately.

What do I do if a user is replaced by another person?

In the Account management module, the form of the contact person and its user information must be updated by another user of the company; the already activated subscription is kept.

What do I do if I want to define a new user?

A new user is defined from among the already-defined contact persons on that particular location of the company. Defining the user quality is done by another STANDARD user of the company, in the Manage company data module, without the intervention of the application Administration. The user should be defined before activating a subscription for that user. Activating the subscription can be done by any user of the company, including the new user. In order to activate the subscription it is necessary to buy CRB credits in advance.

The description of companies in BursaTransport form

How do I change the address of the social office in the company form?

The social office and legal data can only be modified by STANDARD users, not by JUNIOR users. This is done in the MANAGE COMPANY DATA page, by using the command LOCATIONS AND CONTACTS, link SOCIAL OFFICE. As compared to any other modifications in the company data, this legal data once modified is taken over by BursaTransport Administration, checked to be authentic and only then operated. For example, for companies residing in RO, one cannot modify the company name in the Market form unless the new name is found in the Registry of Commerce.

How do I change my e-mail address in my user form?

Without BursaTransport Administration to intervene. Go on the MANAGE COMPANY DATA page, use the command MY INFORMATION.

How do I change my password or username ?

Without BursaTransport Administration to intervene. Enter MANAGE COMPANY DATA page, use the command MY INFORMATION. The username is free to choose, it is no longer compulsory to have an email address, as it used to be before 01.02.2010.

Why give information about the company in BursaTransport?

In order to be more visible in the BursaTransport members’ community. The members’ list page offers refined search criteria by which one’s own company can be listed in the search results, if there is information about it. For example: if I perform regular transportation to Finland and I mention this in the COMPANY DESCRIPTION page by using the command COMPANY DATA and the page MANAGE COMPANY DATA, then I will be listed in any search among the 10.000 BursaTransport members, when somebody is looking for a transporter who regularly travels to Finland. Also, if I have someone who speaks Slovenian in my company, those looking for a Slovenian speaker in Romania will only find my company if I have mentioned it.

Another reason for filling in information is that I need to agree for my company to be easily and directly accessible by my business partners.

Only active BursaTransport members are listed in the members’ list – i.e. those members who have at least one user with an active subscription.

If my company has its social office at the same one address where it is operating, how do I name this location?

BursaTransport recommends that it is called OFFICE. Even if it coincides with the address of the social office, the company works from an OFFICE but only exists legally in a SOCIAL OFFICE.

Whom do I mention as contact persons in the location?

All those who might be contacted by partners, for the transport activity. If I want my company to be accessible to BursaTransport business partners, mentioning the contact persons’ names and surnames not only facilitates contacting them by partners, in order to solve current issues, but it also makes the company more trustworthy and respectful. The most burning issue is who decides that transportation invoices are to be paid. Mentioning this person and its full contact information keeps the providers from having to interrogate themselves about the status of invoices to be paid.

Why is it necessary to define users that are different from contact persons?

Because not all contact persons that the company wants to mention in order to be more accessible to its partners must be users. Then, because the additional information of a user as compared to that of the contact person is the username, password and the type of user (STANDARD and JUNIOR).

If I have a contact person that moves between several locations, which location do I assign it to?

Any contact person can only be assigned to one location. In this case, BursaTransport recommends assigning the person to the location where it spends the most time.

If I am the only contact person of my small transport company, located at my home and I operate the Market from my laptop in my truck, how do I describe this situation in the company profile?

At the OFFICE location, I will mention a fax and possibly landline phone number and in my contact data I will write my cell phone number. The cell phone does not stay in the OFFICE location, but travels with me in my truck.

What does the “function” that the contact person has mean?

It is an addition to the description of the « position ». In this office, there can be several employees with the same position but with different functions. For example: two people sharing the sender position will be in charge of internal transport (function = internal transport), international transport and groupage, respectively. The company becomes more accessible if these attributes are mentioned.

What is the difference between the phones at the location and those of the contact person?

The phones at the location (landlines, mobiles etc.) are common to all the people in that location. Personal phones are only used to contact a particular person. We do not recommend the posting of private phones, but only of those phones belonging to people accessible for professional reasons, if they exist.

What is the difference between a username and an e-mail address?

The username is one of the 2 parameters that the user provides to authenticate him/herself on BursaTransport. The other parameter is the password. Until 01.02.2010, the username was implicitly the email address on BursaTransport. It is not compulsory that the username differ from the personal professional email address.

What do I do if my location is not in accordance with any of BursaTransport patterns ?

Talk to the Administration of BursaTransport and present them the situation, briefly.

The value of BursaTransport services

What is a CRB?

A CRB is a BursaTransport credit. This notion was introduced on 01.02.2010, for more flexibility, as we have introduced a subscription that can be suspended by oneself, because we have defined payable services and last but not least, in order to be able to give bonuses. All these are much easier expressed in credits than in the currencies of various countries.

Why do I have to buy CRB instead of buying a subscription ?

Because, starting with 01.02.2010, the Market member company does not buy a subscription anymore, but a variable number of subscriptions, corresponding to the number of Market users in the company. The type of flexible subscription (pay-as-you-go) has variable costs, in proportion with the days of use.

How can I buy credits (CRB) to use BursaTransport?

For companies residing in RO: usual payments: cash, bank transfer, postal mandate, credit/debit card in-site. Quick payments: by SMS to short numbers belonging to BursaTransport, in the Vodafone, Cosmote and Orange networks. For companies non-resident in RO: by bank transfer to tone of BursaTransport accounts opened in Romania, Hungary, The Republic of Moldova and Bulgaria. The invoices for purchased credits are issued as soon as the receipt has been validated and are downloadable from the BursaTransport website. For payments by SMS you will receive the invoice from the respective phone operator (payments are included in the phone bill). For SMS payments, the invoice is not received from BursaTransport. The purchase of credits is done by using the command BUY CREDITS found in the page MANAGE COMPANY DATA.

How can I be helped if I cannot manage to activate the subscription with the credits I have bought?

I request the assistance of BursaTransport Administration and use the ISL program, with support received over the telephone.

What is happening with the credits that I have bought and not used?

The credits (CRB) are valid for 6 months from the purchase date, after that they expire.

Can I receive my credits back if I have activated a subscription with them?

If I have done this by mistake and I request this operation from the Administration, then yes, the credits can be given back to me and the activation of the subscription can be cancelled.

BursaTransport Subscriptions

What does the activation of a subscription mean?

It means that an already-defined user within the company is given a BursaTransport subscription. The subscription’s value in CRB is drawn from the available CRBs of the company. The activation of the subscription can be done by STANDARD accounts, to any of the company’s users. JUNIOR users can only activate their own subscriptions. Once at least one subscription is activated, the BursaTransport member company (re)becomes an active member.

The activation of the subscription is done altogether from the company’s credits.

How many additional subscriptions can a user activate if he/she has already activated their subscription?

Maximum 2, so that the duration of the subscription should not lead more than one year and a half into the future from the current date.

What happens with a user whose subscription expires ?

He becomes an inactive user. His account form is kept as it is, prepared for a possible subscription reactivation. If the last user of the company becomes inactive, then the Market member company becomes inactive and is no longer visible in the members’ list.

What is the advantage of the flexible subscription, as compared to the 6M and 12M ones?

The flexible subscription consumes 1 CRB/day of activity on BursaTransport. The subscription can be self-suspended by the user starting with the following calendar day and unlimitedly. At the next authentication (login) on the Market, the user will be asked permission to reactivate his flexible subscription.

What is the minimal period to interrupt the flexible subscription for?

It can be interrupted for minimum one day. On the very day when the user is authenticated again and confirms reactivation, the subscription starts consuming CRB. If the user decides the interruption today and does the reactivation the day after tomorrow, then the flexible subscription has been interrupted for one day.

What is the maximum period to interrupt the flexible subscription for?

The flexible subscription can be interrupted no matter how long. One should still be careful with interruptions of over 6 months, as the unused credits expire 6 months from the payment time.

What is the status of a Market member whose accounts are all interrupted ?

The Market member (the company) whose subscriptions expire becomes an inactive member. By activating new subscriptions, the company becomes an active member again. During the time of inactivity, the company is no longer listed in the member directory – except the situation when it has payment incidents.

Suspensions on BursaTransport

What does the removal of the BursaTransport membership quality imply ?

The removal of the BursaTransport member quality implies: suspending all the company’s accounts and, as a result, the impossibility to access of all company users si ca urmare imposibilitatea accesului in continuarea abonamentelor a tuturor utilizatorilor companiei; it implies the interdiction to access BursaTransport in the future, for the respective company and maybe for other companies that are connected to it.

Can a company that has voluntarily interrupted the use of the Market re-start its use?

Yes, under the conditions when a subscription on one of its accounts is reactivated. During the interruption, the company profile and information remain valid without being visible on the members’ list (except the situation when the company has payment incidents).

What is the difference between suspensions applied to the members and suspensions applied to its users?

The suspension of the Market member (the company) leads to the suspension of all its users, while the suspension of one of its users does not affect the company’s member quality.

Does the suspension of a user impact upon the member quality of the company that the user works for?

Yes, but only if there are repeated suspensions of the user, according to the Regulations.

What is the difference between a complete temporary suspension and a partial temporary suspension?

A complete (temporary) suspension implies forbidden access to all the market’s services, while a partial (temporary) suspension only refers to some services: publishing goods, trucks etc. This differentiation functions both on the level of the users and on that of the company. There are no partial permanent suspensions.

Payment incidents

Why is the declaration of a payment incident a payable service?

Because the reality of latest years has proved the Administration two things: the first is that the publication of payment incidents cannot be left on the sole responsibility of the declaring parties. As a result, the Administration has asked that payment incidents be documented with a contract, CMR and invoice even if all the postings on the Market are done on the users’ own responsibility and, through them, of the Market members they represent. The second conclusion of the Administration is that, for reasons independent to its intentions, the number of incidents declared has increased a lot and so has the volume of work spent in examining and selecting their documentation. As a result, starting from 01.02.2010, the Administration does not consider that the declaration of payment incidents can be a service included in the BursaTransport subscription, but a payable service.

Why does the payment incident need to be documented with a contract, invoice and cmr if I declare it on my own responsibility?

Because the Administration may be confronted with the situation when those who declare may post inexact details about the debt or repeatedly publish the same debt, either out of carelessness or in the hurry of recovering their debt (invoice). In both cases, it may happen that the image of the incident author (the reclaimed company) be affected without justification. Even if the claimant (the declaring party) takes full responsibility for what he declares about the incident. Generally, in the situation of payment incidents, the Administration does not become an arbitrator or a censor, but makes sure that the declaring parties’ statements be proved with documents.

Why do I receive a bonus for declaring a BO/CEC refused by the bank?

Because in the field of road transport of goods, a payment promise that is not respected and has a BO/CEC refused by the bank is a most serious thing. This situation leads to the immediate removal of the member quality of the issuing company, if it is a member of BursaTransport. Bringing the situation of a BO/CEC refused by the bank to the attention of BursaTransport represents an important contribution to the enhancement of transaction security on BursaTransport. This is also the reason why the declarations regarding refused BO/CECs are not only free, but also rewarded.

What is the difference between a payment delay and a payment incident?

A payment delay is an overhaul of a payment term with maximum 60 days. If the debt is not paid within 60 days, that payment delay becomes a payment incident. In other words, the delay is minor and the incident is major.

Why have you chosen the 60-day delay time from the term of payment to differentiate between a delay and an incident?

For reasons applied by the companies that recover debts, which in general consider that a file can only be studied 60 days after the term of payment has been overhauled.

What is the circuit of a payment incident declared on the Market?

The incident is firstly declared, then documented by the declaring party with a contract, CMR and an invoice. The documentation is then examined by the Administration. Afterwards, it is brought to the attention of the one complained against (author). If the debt is not extinguished by payment, the incident will be published in 8 days from the moment when the documenting is finalized. With respect to the delay from the term of payment, the publication increments the number of payment delays or incidents of the author (the one complained against) and thus burdens negatively the company history.

When can I start declaring a payment incident ?

The declaration of the incident can be done starting the 2nd day after the term of the called bond.

What does it mean if an incident is « waiting for documentation » ?

It means that the incident must be proved with a contract, CMR and invoice and all of these documents have not yet reached the BursaTransport Administration.

What does it mean if an incident « is being checked from the point of view of the documents » ?

It means that the declaring party considers to have finished communicating the proofs of his declaration of a payment incident and the Administration has moved on to checking if the documents support the declaration in all its details (value, term, incident author).

What does it mean if an incident « is waiting for the author’s reaction » ?

It means that the declaration of a payment incident has been communicated to the author. For 8 working days, the latter has time to extinguish the incident without leaving marks in his history on the Market – or to claim a documented viewpoint which is contrary to the complaining party’s.

What does it mean if an incident has irrelevant documentation ?

It means that the incident documentation either contradicts the declaration or is incomplete.

What does it mean that an incident is “not publishable”?

It means that the author (the party complained against) has documented an alternative viewpoint on the incident, which implies arbitration. BursaTransport only publishes clear incidents that are not ambiguous.

Can I erase the payment incidents I have declared and already published ?

Yes. As a result, the history of the party complained against (author) is not affected by the erased incident.

What is the duration of validity of incidents and payment delays on BursaTransport?

Payment incidents that are not solved will never be erased from the history. Solved ones are erased 3 years from their liquidation. Solved payment delays are erased 6 months after they have been paid off.

Transport incidents

Why is it free to declare transport incidents and you have to pay to declare payment incidents ?

The declaring party’s effort to prevent the BursaTransport community regarding a possible incident situation is much more obvious than in the case of a payment incident. For payment incidents, the interest of recovering a debt by putting pressure on the …debitor with the help of BursaTransport prevails over the good intention to bring new information to the incident history on the Market.

What documents are needed for a transport incident ?

The minimum documentation is the contract. Unfortunately, transport incidents are difficult to document. They refer exactly to situations that are not presented in a contract and are generally very difficult to document. Still, any paper that comes to support the documentation of a transport incident is very useful.

How long are transport incidents valid for in BursaTransport ?

Transport incidents burden the profile of the company complained against for 6 months from their publication.

How to evaluate my partners with the help of BursaTransport

How do I check if there is a payment incidents history?

This information is easiest to get from the BursaTransport member form. The form can be consulted in the list of goods, with a link to any goods posted by the users of the respective company. The company form can also be consulted in the members’ list. If the company does not appear in the members’ list, it is either because it is not a BursaTransport member or it is an inactive member. If the company has recorded payment incidents or delays, those incidents can be consulted in the list of payment incidents, searching by the fiscal code of the incident author.

What elements should I consider when I examine the form of a BursaTransport member ?

How long it has been a member of BursaTransport for, the year when the company was set up, if it has transport or mediation licences declared as current, the history of goods and trucks published, the history of payment incidents and delays and last but not least, all the information that the particular company published in its profile as BursaTransport member.

Security recommendations for transactions initiated on the Market

What other sites can I use to check my future business partner ?

In relation to companies residing in Romania. Based on pre-paid credits, we sincerely recommend the application RECOM ON LINE of the Registry of Commerce, www.recom.ro, where one can find information about companies. Payable information on the financial situation of the company can also be found in the List of Companies, www.listafirme.ro and the valid VAT codes of companies in the European Union can be checked on http://ec.europa.eu/taxation_customs/vies . Although this is not internet-based, we remind the credit reports made by specialized companies, needed before signing bigger contracts that imply significant commercial credits (invoices with a certain term) for your company. It is also worth mentioning the insurance slips for financial risk (in case of not cashing the invoices), which are quite difficult to use but are designed exactly for insuring the risk of non-payment.

What measures should I take when signing the contract ?

We are referring to contracts that are signed on BursaTransport. The first thing is to check that the partner you are signing the contract with is the same company which published the announcement on the Market. Then, check that the full information of your partner (FIC, NRC, social office, administrator) is written in the contract. Check if the value of the contract, the term and delay punishment of the payment are correctly mentioned. If you are a sender, check that the vehicle information is complete: car number, driver (with PIN), mobile phone. Request a copy of the transport or mediation licence and check its validity on the road authority website, www.arr.ro. You can also check the validity of the insurance slip for the carrier’s liability by making a phone call to the issuing insurance company.

What measures should I take when I pass the good on for transportation?

We warmly recommend that the car registration certificate is verified, as well as the driver’s identity card. Make photocopies and keep the documents. If the loading is done in a place where you or your employees are not present, strongly insist that the above instructions are followed.

How do I react when receiving the message “I have been logged off because somebody else is using this account.”?

The message warns that somebody else has logged on using your username and password. If you do not discover that it was done by a colleague, announce BursaTransport immediately. Then, from the MANAGE COMPANY DATA page, MY INFORMATION command, modify your login information, as it has, in some way, been found by a third person.

Using the MARKET page I have goods to transport !

What sections must I fill in so that I can publish the goods?

The sections: place of LOADING, place of UNLOADING and tons (gross).

What is my advantage if I give additional information about the goods to transport?

You are helping yourself, by lowering the number of people who will be asking you for the information that you can actually post yourself from the very beginning. We warmly recommend that you publish the transport budget for the goods.

What do I have to fill in for LOADING and UNLOADING ?

The places where the goods are being loaded and unloaded. We recommend that you mention exactly the location and not an important locality nearby. Thanks to the neighboring system that BursaTransport is working with, the locations you mention will be perfectly accessible to those who read the announcement.

What does “floor” mean if it is measured in linear meters?

It means the floor area – in the truck depth – required for your goods. A standard truck floor is 2.40 m wide. For example, 3 linear meters (lm) of floor mean that you will be using 4 x 2.40 = 7.20 sqm of the truck floor surface. It is a commonly used attribute for road freight forwarding.

What is ADR?

It means dangerous, transportable goods, depending on the class of ratified trucks used for the transport of dangerous goods where it fits.

What does FRIGO mean?

It means that the goods need to be transported in a truck with controlled temperature, insulated and maybe with a refrigerating unit.

What does “I accept groupage transport” mean?

It means that you are accepting that the posted goods be transported in the same truck with goods sent by other clients of the same transporter.

What should I write under GOODS DESCRIPTION ?

You may describe the nature of the goods, which is usually done in transports. It is also advisable to mention, here, the special weight of the load, if it has one dimension in another size than the other two: for example, a bunch of pipes has a volume of 5cubic meters (volume compatible with any utility car), but a length of 6 lm; specify “length 6 lm”.

How do I check if my goods were published?

The line « goods published » will appear after you have finished the publication. If you want to see it in the list of goods, go to search for goods on the route you have indicated when publishing it. Pay attention to the filters you can formulate, as you can even exclude your goods by mistake.

How can I be contacted by those who want to transport my goods?

The name of your company and your own name appear in the list of goods, for active users, under announcement author, in the shape of a link. It is not necessary to mention your contact details when you describe the goods, for example.

Why has the published goods counter not been incremented after I have published my goods?

Because goods lead to incrementing the counter only after it is consulted at least once or when it has been on the list of goods for a reasonable amount of time.

Using the MARKET page I have a free truck!

What sections must I fill in so that I can publish my truck?

DEPARTURE, DESTINATION and the date of availability.

What is my advantage if I provide additional information about the available truck ?

Help those who see your transport offer (the available truck) to get information beforehand, without having to call you. By providing all the possible information you will be more visible and famous on BursaTransport.

What do I have to fill in under the sections DEPARTURE and DESTINATION ?

In the DEPARTURE section, mention the locality where the available truck is. In DESTINATION you have 3 options: 1. the locality where you want the truck to arrive; 2. the country where you want the truck to arrive; 3. if it is available for any destination, including an international one, then leave it empty. Note: national (not international) availability is manifested by writing ROMANIA in the destination section.

What does the section FOR … DAYS mean?

It means that, starting with the declared date, the truck is available for … days. If you do not find goods until then, the truck will be erased automatically from the list after that number of days.

What do I do if I cannot integrate my truck in TYPE of TRUCK ?

Contact the BursaTransport Administration urgently and describe the circumstance.

What does FTL transport capacity mean?

FTL, short for in English for FULL TRUCK LOAD: complete truck

What does LTL transport capacity mean?

LTL is English for LESS TRUCK LOAD, i.e. partly available truck, because it already has some load.

What are SMS notifications?

They are messages that arrive on the given phone number when goods appear that fit to your search criterion. These goods appear after you have formulated the search. The service is useful in the extent to which you cannot sit in front of the computer in order to find the goods you are looking for. The SMS is a payable service.

What is the significance of the section MESSAGE ALIAS?

It is a heading of future notification SMS that you will be receiving, in order to distinguish which of the published trucks it refers to. For example: you have a small truck with the driver Vasile and a large truck with a driver Emil, both declared available on BursaTransport. You can build the aliases of the 2 trucks by using the names of the drivers VASILE and EMIL or registration numbers etc. This is only relevant for those who publish more available trucks simultaneously, with sms notifications.

How do I check that my available truck has been published?

You can find a successful confirmation of the registration on the screen, after you have finished publishing. You may also consult the list of available trucks on the route you declared. Pay attention to the search filters that you use, as you could exclude your truck from the results by mistake.

Using the MARKET page I am looking for goods to transport !

How can I look for goods to load in a certain plain, regardless of their destination?

By leaving the UNLOAD section empty. If this section is a locality, the result of the search (also filtered by the other parameters that you formulate) will only comprise the goods that can be loaded within reasonable distance from the locality. If the loading section is a country, then you will see all domestic goods of that country, as well as the exports from that country. Of course, the answer is filtered by other possible search parameters (tonnage, frigo, ADR etc.).

What goods are selected as an answer if I leave INDIFFERENT in the GROUPAGE MODE?

Speaking of tonnage, cubic capacity and floor meters: all goods having tonnage, cubic capacity and floor meters specified.

What goods are selected if I say FTL GROUPAGE MODE?

Speaking of tonnage, cubic capacity and floor meters: FTL, full truck load, complete truck; which means you have entered FTL, so you want a load for a complete truck that has the tonnage, cubage and floor meters described in the search. Actually, goods will be selected that range between -50% and 110% of the capacity that you have described. For example: you have entered 22 to for tonnage, 90cubic m for cubage, 13.60 lm for floor and you have asked for FTL, which means that you have a 22to truck that is usable and you want to find a load for the entire truck; the list will present the loads that have between 11to and 24.20to and a cubage comprised between 45cubic m and 99cubic m, the floor being comprised between 6.80 lm and 14.96 lm. Avoid filling in the search all 3 characteristics in the same time.

What goods are selected if I say LTL GROUPAGE MODE?

Speaking of tonnage, cubic capacity and floor meters: LTL, less truck load, grouped truck; it means you have entered LTL, so you want the goods to complete a partly loaded truck and the available space left has the tonnage, cubage and floor meters presented in the search. For example: you have entered 10to for tonnage, 30 cubic m for cubage, 8 lm for floor and have asked for LTL, so you have a truck that still has usable capacity of 10to, 30 cubic m and 8 lm of floor. The list will select the loads that have a maximum of 10to and maximum cubage of 30 cubic m, a maximum floor of 9 lm. Avoid filling in the search all 3 characteristics in the same time.

Using the MARKET page I am looking for a free truck !

How can I formulate DEPARTURE and DESTINATION?

You may search from a location to: another location, in a country anywhere. For the 3rd option leave the destination empty, not filled in. Also, you may search from a country to: another locality, country, anywhere. For the 3rd option leave the destination empty. Examples: from Bucharest to Frankfurt am Main; from Bucharest to Bulgaria; from Bucharest anywhere (I have left the destination empty). The set of 2 examples: from Romania to Frankfurt am Main; from Romania to Bulgaria; from Romania anywhere (I have left the destination empty). So the DEPARTURE is either the locality or the country and the DESTINATION is a locality, a country or empty – meaning ANYWHERE.

What is the significance of the TONS section, with FTL?

FTL, full truck load, complete truck. If for example you put 4 in the tonnage section (4 tons), you’ll get the complete trucks with a total useful tonnage of 2to to 4.4to (-50% +110%) in your list.

What is the significance of the TONS section, with LTL?

LTL, less truck load, truck that is already partly loaded. If for example you put 4 in the tonnage section (4 tons), you will get the already partly loaded trucks in your list – those that still have a minimum of 4to useful space to load.

Using the MARKET page lists of goods and trucks

What does recently published goods/trucks mean ?

It means the latest 50 announcements or, if they are few, the announcements of the last hour.

What is the listing order for the search results?

When searching among countries, the list shows the freshest announcements first. If the search is among localities, then the list is in the order that suits one best: the first listed are those with the least dislocations.

What does the symbol AUTOMATIC REFRESH mean?

It means the activation of the service for automatically refreshing the current list – the one you have on your screen. All transactions that fit the already formulated search criterion will pop up on the screen without you having to touch the keyboard. Also, the transactions appear but they are erased after you have formulated your request. This service allows you to avoid formulating the same searches many times, which you would do in order to obtain the most recent transactions published.

What does the NEW symbol mean?

It means that, while on automatic refresh, the respective transaction has showed up AFTER you had already formulated the request. The transaction was shown to you because it fits the already formulated search criterion.

What do the strikethrough announcements mean ?

They mean that the transaction has been erased from BursaTransport.

How do announcements of AUTOMATIC REFRESH appear?

Transactions having the NEW symbol appear as they are being published. Pay attention, thus, to a search criterion formulated between 2 localities: when NEW transactions appear, the order of the list by the suitability criterion is lost.

What does the button « MORE ANNOUNCEMENTS » mean ? Kinder, corectie!

Posted at the end of the list with the most recent/suitable answers, the button means that the search results can be extended. A longer list is obtained, with longer time for the page to load.

How can I contact the author of the announcement?

By using the name-company link. A separate page is opening, with all the useful information about the company.

What does the red flash mean?

It means that the author of the announcement (the Market member company) has at least 2 unpaid payment delays, one of which is already an incident. The symbol is intended to warn the other Market members involved in receiving the goods about the fact that they might encounter a certain risk when cashing.

What does the wonder sign mean? Kinder:intarzieri

It means that the author of the announcement (the Market member company) has at least 3 unpaid payment delays, none of which has overhauled 60 days from its term. The symbol is intended to warn those interested in the transaction that they can, in their turn, be faced with cashing delays.

What does the question mark mean?

It means that the transaction has been marked by another user, who found it expired (if it is goods to transport, he found it “given”, if it is an available truck, he was answered that “it is no longer available”). In order to keep only the valid information on the market, the authors of the transactions have the duty to erase them when they are solved. The marking comes to punish the situations when the rules are not respected and also to warn others not to call for any reason.

How can I declare that I have found an expired announcement?

In the page you get when accessing the link author of the announcement. The marking is done on one’s own responsibility and is heavily punished by the regulations if it is proved to have been done randomly or with ill intent.

Using the MEMBERS LIST page

How can I look for frigo trucks in the fleets?

You will find answers to the extent in which fleet owners mention that they have frigo trucks in their roll stock or – as they are usually called – TK from Thermo King (similar with the name Xerox used for copying machines). Frigo trucks can be mentioned in the company description. Look for the word FRIGO in the company description field.

Using the page RO distance rates

Why does an old document, from 1976, remain published ?

Because it is the latest legal act published by Romanian authorities and it became very popular after the privatization of the road transport market, in the mid 90s of the past century.

What gaps in updated information does the document have?

The distance rates do not comprise the highways and the bridge over the Danube, in Fetesti-Cernavoda, one that shortens every route from southern Romania to Constanta with about 50km. Moreover, the act does not describe the tonnage administrative restrictions on certain road sections – a famous one being the road Gheorghieni-Bicaz, where a road train of 40to cannot circulate, but which is provided as a transport solution in this document.

Using the page BursaTransport RO Tariff List

Why are there more answers for the same route ?

Because the routes are claculated depending on the maximum admitted tonnage and they are published by the CNADNR (former AND) – the national company for highways and national roads of Romania. Depending on the large classes of vehicle weights, distinct routes are calculated. If the result is only one convenient route for the heaviest vehicles, only one valid answer will be formulated for all classes of vehicles.

Why do route segments have different colours ?

Because each segment corresponds to a maximum admitted tonnage. The tonnage classes are designed by the BursaTransport Administration to facilitate usage, thus: vans that can be driven with B-category permit (maximum mass 3.5 to), trucks of 7.5 to maximum weight (light trucks) and for road trains, the weight on the axis, which is the most sensitive parameter of the road train, on 3 distinct categories of roads classified by CNADNR. The interrogation example recommended by BursaTransport tariff list in order to understand its functioning is Bucharest south-east – Brasov.

Why are 9 different locations defined for Bucharest ?

It is the original BursaTransport approach, applied in Bucharest and other few large cities of Romania. The traffic in Bucharest is so congested that physical distances of about 10km make a difference. That is why we considered that it is useful to mention which area in Bucharest is the destination of a calculated route. When driving between Pitesti and Bucharest with a 40to truck, the distance is between 112 km (Bucharest west, exit on the highway) and 149 km (Bucharest east, Pantelimon). If we say that the duration of driving the second route is at least double, BursaTransport tariff list makes a difference.

What can I do if I find a road tonnage restriction that is not mentioned in the BursaTransport tariff list?

I can ignore it or I can communicate it to BursaTransport Administation. Not all administrative restrictions are very visible on the Internet, as CNADNR has regional offices that decide upon these locally, without them being published as a whole on the CNADNR website.

Using the INCIDENTS page

How do I search among payment incidents if a company has incidents?

BursaTransport Administration recommends searching the company by its fiscal identification code, in the AUTHOR field.

How do I verify all the incident declarations of a company?

BursaTransport Administration recommends searching the company by its fiscal identification code, in the DECLARANT field.

Using the DISCUSSION LIST page

What does the hand with its finger pointing up and the one pointing down mean ?

It means the expression of agreement of disagreement with the respective posting. A posting can be “voted” only once by one user.

How do I read the counters shown beside the hands?

Example: -1 (11 votes). It means that the posting has been voted by 11 users and the final score is -1. There were 5 pros and 6 cons. (A+B=11,A-B=-1, therefore A=5, B=6)

What does the little lock on a subject mean?

It means that the subject has been closed by a moderator of the discussion list, because it was out of context.

When is a subject or an intervention upon a subject considered out of context?

Coming out of context most often means discussions about payment incidents that have to be declared and, once documented, published on the page dedicated to payment incidents. It also often means discussions about various transactions connected to the advertisement page. An intervention upon a subject is considered out of context if it is not related to the subject.

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